Some international customers experience payment problems due to the value of their purchase combined with international (Australian) account processing.

This is often resolved by contacting your bank and informing them that this is a legitimate transaction and that you approve the payment.

This should allow you to process your payment successfully.

If you are still having trouble, please contact our customer support team and we will try to assist you further.

You may also like to try the PayPal payment option on checkout – some customers find they have better luck with this.