New to beekeeping? Start here.

Customer Support -

For those new to beekeeping, getting set up with a Flow Hive is a great way to get started, as our revolutionary honey harvesting technology removes the need for additional harvesting equipment, making this enjoyable hobby much more accessible.

We love welcoming new beekeepers into the Flow Family and have a swarm of resources to assist you in your beekeeping journey.

Online Beginner Beekeeping Course

Expert-led advice on getting your first hive started. Any time, any device. Whether you are a newbee or an experienced beekeeper wanting to refresh your skills, our beginner beekeeping course has handy tips and information to get you started on your beekeeping journey with confidence.

Included with the purchase of any of our Flow products is support from our knowledgeable Flow team:

Regular Q & A 'Facebook Live' events

Weather permitting, the Flow team host weekly question & answer Facebook-live events. Cedar, Stu and our Flow team will run through practical beekeeping, hive inspections and harvesting tips in the Flow apiary. Jump online and have the opportunity to have your question answered.

Local support

It's a great idea to connect with local beekeepers, who can tell you how to keep your bees happy and healthy and are the best resource for the most suitable beekeeping methods in your region and climate. 

  • Flow Ambassadors are excellent mentors and can offer one-on-one support to help you set up your hive, source bees, and maintain it. They’re our on-the-ground Flow experts!
  • Beekeeping Clubs – Find one near you. Many of these Clubs have a demonstration Flow Hive or Flow Super that you may be able to visit.

Support from our awesome team

Have Flow-related bee questions? We’re here to help, and operate during Australian business hours, Monday to Friday.

Community Forum

Who better to answer your beekeeping question than another beekeeper, or twenty! Ask general questions regarding beekeeping, and have them answered by the Flow community. Or read through different topics to find your answer.

Still curious?

Read more on getting started beekeeping here.

If you're thinking about getting set-up for the first time, here is a handy Decision Chart to help make your choice a bit easier.