Can I Order Spare Parts?
If you need any spare parts, these may be found on our website here.
If the part you are after is not listed, please email our customer support team for availability – it’s helpful if you can include details of your original order to help our team identify which parts will be compatible.
Before you contact us for spares, please note that due to demand and production limitations:
- We only send spares that are lost or broken if they are not listed on our website;
- If you can describe the missing or lost parts using our Assembly Guides – this will avoid unnecessary confusion;
- If the spare part is a Flow Frame component, please read this FAQ on identifying your frame model.